22 April 2016
Telegraph - 27 September 2016 - Boost for home buyers as 'portal juggling' scam which inflates prices by 10pc is banned
Financial Times - 22 April 2016 - Estate agents accused of ‘portal juggling’ on websites
CityAM - 22 April 2016 - Property firm exposes how Nine Elms agents and developers are delisting and relisting same homes
Business Insider - 22 April 2016 - Property websites may be distorting the housing market with cloned listings
Propcision conducts analysis and research on the property sector. When we spot unexplained behaviour or activity in the market, we investigate in order to understand it. So, when Battersea Power Station and the Nine Elms area in SW8, Wandsworth, London were seemingly very active, in general terms, against observed market trends for the area, we decided to look more closely at the activity.
What we found was surprising. The data suggested a pattern whereby a property appeared to be listed for sale, removed, and then almost immediately relisted for sale on the property portal.
We discovered patterns of this activity across Battersea regeneration area –Riverlight 1, Riverlight 2, Riverlight 3, Riverlight 4, Riverlight 5, One Nine Elms, Keybridge, Battersea Reach, Vista and Embassy Gardens. We only have a snapshot of the full picture, but the data proved to be interesting nonetheless.
By carefully marrying-up data for the exact apartment number within each development in the Battersea regeneration area over time, we found data which suggests that there is an active estate agent and a home builder who have been listing, removing and then “immediately” relisting properties. The data suggests that this listing and immediate relisting of properties has been done with such frequency across a range of different properties that it might have “distorted” the market activity in this area.
Example of the behaviour
Rightmove Listing |
Date First Listed |
Price |
07-Oct-15 |
£1,810,000 |
|
26-Oct-15 |
£1,810,000 |
|
23-Nov-15 |
£1,810,000 |
|
15-Dec-15 |
£1,810,000 |
|
30-Dec-15 |
£1,810,000 |
|
30-Dec-15 |
£1,810,000 |
|
15-Jan-16 |
£1,810,000 |
|
15-Jan-16 |
£1,810,000 |
|
15-Jan-16 |
£1,710,000 |
|
18-Feb-16 |
£1,710,000 |
|
21-Mar-16 |
£1,710,000 |
|
21-Mar-16 |
£1,710,000 |
|
31-Mar-16 |
£1,710,000 |
|
31-Mar-16 |
£1,710,000 |
Note that at the start of the year, the price changed.
For example, from the “snapshot” of data we analysed, there was one marketing agency, which listed 35 new-build properties for sale during a 6-8 month period. However, on closer inspection of this data, there seems to be a pattern of listing, removing, and relisting properties. The pattern occurs so frequently that it may have seemed as though there were 368 properties listed for sale instead of 35 during the same period. Instead of there being roughly £50 million in market value of apartments advertised, it may have appeared in some statistics as over £500 million in market value. This represents 10 times the actual market value of the apartments that were listed for sale. Data and summary are located here.
The “snapshot” of data also showed that another new-build home developer had recently listed 20 apartments for sale since February 2016, as shown here.The pattern of removing and relisting seemed to have occurred so frequently that the consumer might have thought there were 96 apartments with a market value of £100 million for sale in this short period. It may have therefore given the impression to consumers that apartments were literally flying off the shelves in this particular residential development as the listings appear to be removed a few days after being listed for sale. Since each property was relisted under a new listing, it would have been extremely difficult for a consumer to spot readily.
Just using the two brief examples taken from the two snapshots above, one might think that there was £600 million of housing stock moving in the market in this area when, in reality, the data suggests a market value closer to £70 million.
In one particular example, a £3.6 million property was re-listed 15 times over a period of 6 months. (See apartment 1.9.3/1.94 listed originally for £3,656,000 million - total amount of listings was 18 times overall however for this example we looked at just the 6 month period (Oct 2015 - March 2016) whereas it was repeated 15 times)
This may have led to the belief that there were 15 properties each with an asking price of £3.6 million – thereby potentially inflating the average asking price of the area and potentially giving a false impression of market activity in the area. Housing indices, research publications, and marketing materials may have been prepared using this data. Most concerning of all is that potential buyers could have been inadvertently misled into thinking asking prices are rising in the area.
This pattern was not limited to just the Battersea Regeneration Area. It was also spotted in the new development at 250 City Road in Islington.
In our snapshot, 16 apartments, marketed by a residential home builder, were listed for sale in this area over the course of a year. These listings exhibited the pattern of listing, removing, and relisting. In real terms, the total market value of the apartments amount to £22 million. However, due to the repetitive listing and relisting, the “perceived” total market value amounted to roughly £168 million.
We did attempt to contact Mount Anvil, Residential London, and Berkeley Homes with regard to the listings. In each case we were referred to the marketing personnel who, at the time, was unavailable for comment. We have left details and are awaiting their reply.
At first glance, repeatedly listing, removing, and relisting a property seems innocuous. However, as mentioned above, the statistical effect on housing market data, research, and marketing publications can be far-reaching. More importantly, it could have an effect on consumer perception of a healthy housing market in a given area and impact on their decision to buy in a particular area.
To summarise, listing, removing, and immediately relisting a new-build residential property may: